Frequently Asked Questions
Everything you need to know about Karup's space-saving solutions.
What makes Karup furniture different from traditional designs?
Our furniture is designed with the philosophy of 'living big' in small spaces. We specialize in multifunctional, Japanese-inspired designs that prioritize minimalist aesthetics, versatility, and high-quality craftsmanship.
How long does shipping typically take?
Standard shipping usually takes between 5 to 10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
Do you offer a warranty on your products?
Yes, we offer a 2-year warranty on all our products covering manufacturing defects. This ensures that your investment in quality living is protected.
What is your return policy?
We offer a 30-day return window. If you are not completely satisfied with your purchase, you can return the item in its original packaging. Please note that return shipping costs may apply.
Are the materials used eco-friendly?
Sustainability is at our core. We use FSC-certified wood for our frames and prioritize natural materials like cotton and wool for our futons and mattresses to ensure a healthy home environment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna to help you create your dream space now and pay later.